This page contains answers to common questions handled by our support staff, along with some tips
and tricks that we have found useful and presented here as questions.
Note: In these answers we will follow a few shorthand conventions for describing user-interface
procedures. Key combinations will be presented like this: Ctrl+Alt+Delete, which means that you
should press and hold down the Control key, the Alt key, and the Delete key at the same time.
Menu selections will be presented like this: File->Open, which means that you should open the File
menu, and then make the Open selection.
- How to obtain greatlakes-erp products?
- What are the strengths of greatlakes-erp products?
- When do I upgrade?
- What Operating system do I need for the greatlakes-erp
products?
- Where do I find help on greatlakes erp products?
- Who are your current succesful greatlakes-erp products users
To obtain GreatLakes products you can contact FourTell eAfrica or visit our offices to give our technicians your exact system specification.
Greatlakes has the strength of being user friendly and user manipulated, most of GreatLakes products are user driven products thus the user gets exactly what they want making it quite easy to use thus increase the power and capability of the GreatLakes products.
Greatlakes products can be up graded as per demand, whenever a new version of any of the products you are using is available you will be notified via email and the information will also be available on this website.
The GreatLakes products use both the Linux and windows. The gltools uses Linux as it sits on the server while the glclient is made to work under windows based machines and communicate with the gltools sitting on the server side of the system.
You can obtain GreatLakes products help online by sending us an email with your questions and if it is a bug you can use the "bug report page" to report the bug. Greatlakes technical support staff will get back to you with appropriate fixing information.
For a more comprehensive answer to this question you can visit www.fourtell-eafrica.com/our clients.htm by just clicking at the hyper link, or copy the address and paste it on in the address bar on a browser.
